Shipping policy

Shipping Policy

Shipping Rates

• Shipping costs are calculated at checkout based on your shipping address, item weight, and size; unless otherwise stipulated (ex: Contact us for a Shipping Quote/Shipping Special”).  Should you see a discrepancy prior to checking out please contact us directly.
  

• For oversized items (e.g., columns, long trims), shipping costs may be adjusted after order placement. We will always contact you for approval, before finalizing the shipment or charging anything additional..
  

• Expedited shipping is not included and must be requested and paid for separately by the Client.
  

Additional Carrier Charges

• If you accept additional delivery services (e.g., inside delivery, liftgate, or re-delivery) from the Transport Carrier, that was not arranged and prepaid for by you, you are responsible for any associated fees. We recommend reviewing the POD prior to signing, and taking a photo of your POD slip prior to the Transport Carrier leaving.
  

• You must notify us, when placing your order, of any delivery restrictions or special handling instructions.
  

Shipping Accuracy

• You are responsible for ensuring your shipping address and order details are accurate at the time of checkout and upon receipt of your order confirmation.
  

• Any costs incurred due to incorrect or incomplete shipping information will be charged to the Client directly.
  

Carrier Selection

We reserve the right to choose the shipping carrier (UPS, FedEx, Freight,, or otherwise noted) for the most efficient and cost-effective delivery. In rare cases, if shipping costs are not mutually agreed upon, we reserve the right to cancel the order and issue a refund.