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Terms & Conditions

Terms & Conditions

Why buy from Elite Trimworks Online?

Elite Trimworks has been the online leader since 2003 making sure you are completely satisfied with your order. Shop with confidence knowing that we, as the manufacturer, sell only products the we make or fully inspect ourselves - no surprises!
Reasons to buy Us Them Why is this important?
In-stock, Quick shipping Yes ? Many competitors can take 4-6 weeks to deliver your items. We eliminate that headache. Most orders ship the same day and are delivered within 2 to 4 business days.
Low Shipping Costs Yes ? Buy with confidence - knowing you will always get a great price. More...
Full Warranties Yes ? WE ARE COMMITTED TO YOUR TOTAL SATISFACTION. We pledge to serve you with the highest quality standards in both products and service. If for some reason you are not 100% satisfied with your installation, please call us. We pledge to help! We sell & fully support other manufacturer's warranty where applicable.
Easy Return Process Yes ? Not happy? Wrong style or fit? Return or exchange your product within 14 days free of hassles. More...
Largest selection - Hands Down Yes ? One-stop shopping for your entire project - More selection of wainscoting or beadboard than anywhere else in North America! - ALL IN STOCK!
Complete, ready to install product Yes ? All prices shown are for complete 8 foot kits with all the moulding necessary packed into one box.


Privacy statement
Elite Trimworks Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. More...


Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Minimum order total
We have a US $25.00 minimum for orders. Your order must total at least US $25.00 before any taxes or shipping before it can be placed on our online store.

Shipping rates
Our website offers several shipping options and calculates the exact shipping cost for each order based on the weight. This rate is calculated on the ZIP code, State or Country contained in your shipping address. This rate is always correct for all ground orders. Air shipments are 95% correct, but if your order contains many OVERSIZED or HEAVY items such as columns, long cornices, or any heavy wood trims, we may need to adjust the shipping prices. We will not ship any order which needs a shipping cost adjustment WITHOUT contacting the customer for confirmation first. We do reserve the right to CANCEL any order and return the customers payment if we cannot come to an agreement on extra shipping costs. We also reserve the right to choose which carrier and form of delivery between UPS, Fed Ex, or any other transportation means regardless of any shipping specials that may apply to your order. All orders are exempted subject to delays due to strikes, fire, flood, acts of God, shortage of material, or other causes beyond the control of Elite Trimworks Corp.

Damage Claims
Inspect the condition of your package as soon as it arrives. If you notice any damage, bring it to the attention of the driver. Do not Refuse the shipment (see Returns section). All damage claims must be made within 10 days to allow us to meet the courier's deadline for reimbursement. Damage claims brought to our attention after this period cannot be considered. Please take digital images of the outer package and the product showing damage on both boxes and pieces. You may email these directly to E-Mail: orders@elitetrimworks.com with a list of items damaged and quantity.


Incorrect Shipments
In the unlikely event that we ship out the incorrect product, we will resend the correct one ASAP at no charge to you. Under no circumstances will we pay air freight or expedite service so please inspect your packages when they arrive before scheduling any contractors. We will also pay for shipping the incorrect product back.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and Canadian copyright laws, and is the sole property of Elite Trimworks Corp. The collective work includes works that are licensed and ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Elite Trimworks Corp.. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Elite Trimworks Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Warranty Disclaimer
Every product has been carefully manufactured and is guaranteed to be free from defects in workmanship and material for a period of one year. If any product proves to be defective, it shall be replaced without cost. Installation and workmanship is obviously not covered. All claims related to quantity and/or quality of merchandise shipped must be made within 48 hours. If merchandise is used or kept after 48 hours, the customer shall be deemed to have fully inspected such merchandise and shall be deemed to accept all goods in terms of both quantity and quality. Elite Trimworks Corp. will replace free of charge or credit your account at our discretion. You must call our returns Manager to verify warranty return eligibility, if eligible, the returns manager will issue a warranty return authorization number (WRA). Send item(s) shipping prepaid with the WRA clearly displayed on the outside of your box. Failure to do so may result in your return being refused. Elite Trimworks Corp. cannot be held responsible for third party expenses, such as installation charges, storage, towing, lodging, etc. No warranty or return on custom orders, specially ordered, or altered parts.


Returns Policy
You may return new, uninstalled items within 14 days of delivery for a full refund. We'll also pay the return shipping costs for the particular part if the return is a result of our error, you received an incorrect, miscut or defective item. If you decide to return your order for any other reason, the return shipping costs, including Duties, are your responsibility. Should we be billed these on your behalf they will be either deducted from your refund, if not already given, or re charged to you appropriately with documentation provided and sent to you at that time.

Please fill out the Payment Authorization Form for any charges applicable to you for these shipping costs. No amounts will be charged to you should everything be paid for accordingly. Should we receive charges on your behalf we will provide you a copy of these once charged for your records. For shipping instructions you may contact us at the number below. Please remember that if shipping back to us via UPS, Fed Ex or any other third party carrier you must indicate that you, the shipper, will be responsible for all charges to eliminate additional charges being billed to you later.

Any order returned to us because delivery is refused will result in a 20% shipping and restocking fee. Anything special ordered or custom made is NON-REFUNDABLE and NON-RETURNABLE. For shipping instructions you may contact us directly. Please remember that if shipping back to us via UPS, Fed Ex or any other third party carrier you must indicate that you, the shipper, will be responsible for all charges – You MUST ship FREE DOMICILE

A Return Material Authorization (RMA) must accompany all returns.
RETURN MATERIAL AUTHORIZATION FORM

Limitation of Liability
Elite Trimworks Corp. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site.

Typographical Errors
In the event that Elite Trimworks Corp. product is mistakenly listed at an incorrect price, Elite Trimworks Corp. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Elite Trimworks Corp. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Elite Trimworks Corp. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Elite Trimworks Corp. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

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